
7-Day Money-Back Guarantee
Our
guarantee to you:
Because we're
100% confident that your expectations will be exceeded with our
products, we offer a 7-day money-back guarantee (see terms below). If
you're not satisfied for any reason, just return the product within 7
days of purchase for a refund. NOTE: This guarantee does not
include ViewWork.Com webhosting or sales through dealers and
resellers. If you have purchased through a reseller, please
contact the reseller directly according to their return policy.
NOTE: Exceptions to returning a product include:
-
Not For Resale (NFR) software is not returnable and is not included in our
7-day guarantee.
-
SellFolio Backup CDs are not refundable and are not included in our
7-day guarantee.
-
ViewWork.Com webhosting is not refundable.
-
Paid consulting and technical support are not
refundable.
-
Only
one return is permitted—our return
policy does not apply if you buy a product, return it, buy it
again, and attempt to return it a second time. Any attempt
to return a product after purchasing it a second time will be
denied.
NOTE: A refund of your purchase will be provided, minus these charges:
Questions?
Contact us at
support@sellfolio.com. If you're having trouble with your software,
email our Technical Support department first before returning for a refund.
Refunds:
To return a product within
7 days of purchase, please carefully-package the product and return it to:
SellFolio LLC
863 Valley Rd.
Lake Forest, IL 60045
SellFolio non-custom products are eligible for return within 7 days of the purchase date.
Exceptions to returning a product include:
To return a product and request a refund for either a downloaded or packaged product that is eligible for refund:
-
Click the following link and
complete this
Letter of Destruction (LOD).
-
Submit your online completed LOD form within the return period.
-
Upon receiving your LOD, our Returns Department will validate the return according to our policy. All returns must be within the return period for that product.
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After we receive the LOD, we will begin processing a credit within 5 to 7 business days. Due to billing cycles, your refund may not appear on the same credit card statement as the original charge.
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