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• SELLFOLIO 4.0 BASIC

• VIEWWORK WEB HOSTING

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• MUSICPACKS

• FORMPACKS

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Knowledge Article 0503:
When I log in, I get an error: "XceedFtp.dll or one of its dependencies is not registered: a file is missing or is invalid."

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Explanation 1

This message can appear in Windows Vista.  The issue is that Vista's "User Account Control" has prevented a certain file, XceedFtp.dll, from registering on your system.

Solution 1

Please follow these instructions:

1. To disable User Account Control, open Control Panel.

2. Under User Account and Family settings click on the "Add or remove user account".

3. Click on one of the user accounts, for example you can use the Guest account.

4. Under the user account click on the "Go to the main User Account page" link.

5. Under "Make changes to your user account" click on the "Change security settings" link.

6. In the "Turn on User Account Control (UAC) to make your computer more secure" click to unselect the "Use User Account Control (UAC) to help protect your computer". Click on the Ok button.

7. You will be prompted to reboot your computer.  Do so when ready.

8. Choose Start > and in the Search window, type Run.

9. Enter the following:
   regsvr32 "C:\Program Files\SellFolio V4 Complete\XceedFtp.dll"
   You'll know that the file registered if you get a "success" message telling you so.

10. In order to re-enable UAC just retrace the earlier steps and select the UAC checkbox and reboot.

11. Open SellFolio Builder and, in the Upload Manager, try to log-into ViewWork.Com using your account info.

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