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Knowledge Article 0305:
Why doesn't my .FLV video play when I upload my project to my web server?

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Explanation 1

Your server or web hosting service might be running an operating system that does not permit video to run via the Flash Player.  Check with your webhosting company to find out if another operating system is available for your webhosting package.  For instance, if your webhosting package is running from a Windows server, check to see if your webhosting package can be switched to a Linux or Unix server.

Explanation 2

Your server or web hosting service must permit video to 1) be "streamed" or 2) provided via "progressive download."  Most web hosting services use the terms "streaming" to mean both "streaming" and "progressive download."  Technically-speaking, SellFolio does not use video "streaming," but rather uses video "progressive downloading."  For details on the difference, please visit the Adobe documentation: http://www.adobe.com/devnet/flash/articles/video_guide_02.html

Check with your server or web hosting service to ensure that "streaming" or "progressive downloading" is permitted.  Again, they might use "progressive downloading" interchangeably with "streaming."  If they don't permit "progressive downloading" or "streaming," then your .FLV video won't play.  Below is a list of web hosting companies that don't allow "progressive downloading" or "streaming:"

GoDaddy: Read their support page at http://help.godaddy.com/article.php?article_id=373

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